DISCLAIMER 

Divine Great Spirit (within New Earth Masters FZE) and anyone contributing to the content of this site does not claim ownership of any alternative healing modality mentioned unless otherwise stated. Alternative therapies are not intended to replace conventional medicine,  seek the advice of your doctor if in any doubt. Posts on social media are of our own musings and are intuitively what we believe to be true. They are not necessarily fact checked. It is your own choice whether or not to accept these musings as true. We make no scientific or medical claims about illness and disease. We commit to bring forward all our knowledge and expertise in accommodating and reaching your objectives with you, however we are not promising the attainment of that objective as we are not in control of the progress, dedication and commitment from the clients end, as well as, the fact that everybody's spiritual progress varies and results are diverse based on the situation at hand. We cannot confirm the outcome of any course you purchase through Divinegreatspirit.com or it's affiliates and the results we mention are based on our own experience and the winning students we have spoken to. We cannot confirm and guarantee the outcome of any healing session that is booked with Divinegreatspirit.com. If you cannot accept this then do not book with Divinegreatspirit.com.

CANCELLATIONS & REFUNDS

A cancelled appointment delays our work.  In the event of a private session cancellation,  please give at least 96 hours notice. If you are unable to provide at least 96 hours notice when you cancel or have a delay of over 15 minutes as we will require at least 45 minutes for each session, you will be charged the full fee for your session. Refunds are within a scope of assessment basis and Divine Great Spirit (within New Earth Masters FZE) will review the situation & deduct the necessary admin fee before any agreement to refund. All sessions that have already been facilitated will not be refunded no matter the situation. Mentorships refunds are based on the agreement signed prior to starting. All Online Courses are non refundable (unless mentioned) and non transferable. If for any reason Divine Great Spirit (within New Earth Masters FZE) suspects a transfer, they have the right to revoke access to the course after discussion with you. You will have lifetime access to all courses for the lifespan of the course. If the course no longer exists in Divine Great Spirit (within New Earth Masters FZE) suite of courses, then its lifespan has ended. ​Divine Great Spirit (within New Earth Masters FZE) has the right to unenroll you from any online course or program, and release you as a client at any time without any refund if your behavior is destructive, disrespectful, chaotic, or uncoachable in any shape or form without any prior consent. Retreats take alot of our time and energy to create and facilitate, so whether the retreat is online or live in person, they are non refundable whatsoever with the only exception for force majeure situations limited to war, death in the family, and severe life threatening illness only. Please email us at [email protected] and let us know. If you do not agree to these terms, Do not purchase from Divine Great Spirit (within New Earth Masters FZE)

MONEY BACK GUARANTEE

We want you to be satisfied with your purchase and offer a 7-day money-back guarantee refund period for purchases of particular courses from Our Offerings stated clearly in the website page of the course. In the event that you decide your purchase was not the right decision for you or your healing services, within 7 days of enrollment, contact our support team at [email protected] and let us know you’d like a refund, with clarity on why, by the 6th day at 11:59 pm EST.

We will NOT provide refunds more than 7 days following the date of purchase. After day 7, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.

All Money Back Guarantee terms are based on integrity, meaning you watch partial or the full Module 1 ONLY of the course, and if you feel this is not right for you then the guarantee applies. If you watch more than module 1, participate in any other module practices or complete the course teachings, then this guarantee does not apply, whether you paid in full or opted into a payment plan. You are required by law to complete the remaining payments of your payment plan.

All Money Back Guarantee terms are based on actions, meaning the exercises and practices in Module 1 are completed, and when applies the manual is filled out and emailed back to us within the timeframe. Refund or cancellation requests without completed coursework are ineligible for a refund. We are also unable to process refund or cancellation requests if you did not log in to the program or if the program was not accessed.

Any refund or cancellation requests after this deadline are ineligible for a refund. And as our courses are not a subscription plan, membership program or pay-in-part plan, you will be responsible for paying the remaining payment. 

We make every attempt to process your payments and if your payments fail to process over time, we can send our payment plan customers to collections in order to collect on the debt. We share this so you’re aware that our payment plans are a courtesy we extend to you just like a loan.

Please note: If you opted for a payment plan and you do not request a refund within 7 days, and the actionable and integrity terms are not fulfilled, you are required by law to complete the remaining payments of your payment plan.

If you have any questions or concerns, please let us know by contacting our support team directly. The support desk can be reached at: [email protected]

PAYMENTS

 
Payments are always submitted prior to the purchase whether it's a session, course, mentorship, retreat or event. Each session and course has its own payment section after selection on the website. If you have a specific condition and need to pay through bank transfer or installments other that what is available then please email us at [email protected] or watsapp on +961 81-942905. We would love to assist and accommodate you if possible. If you truly need a session and are honestly unable to pay the regular fee, please contact us and we will accommodate you if possible.

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CONFIDENTIALITY

Divine Great Spirit (within New Earth Masters FZE) will have confidential information about you. This information will not be shared with any third party without your explicit consent. Please read the Privacy Policy.
 

FEEDBACK

We hope that you are satisfied with the service you receive from us, however, if you have any feedback or advice on how we can enhance our  service, please feel free to send them over at any time to [email protected].